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Snipt for Support Teams

Provide faster, clearer support with instant screenshot sharing

40%
Faster Response Time
5x
Better Clarity
100%
Free to Use

Why Support Teams Love Snipt

Traditional text descriptions don't always explain technical issues. Screenshots do. But sharing them shouldn't be complicated.

Snipt lets your support team instantly capture, annotate, and share screenshots with customers through secure encrypted links. No setup, no configuration, no waiting for customers to understand complex instructions.

Key Benefits for Support Teams

⚡

Faster Resolution

Capture a screenshot in seconds and share instantly. Your customer sees the solution immediately, not in a follow-up email.

🔒

Secure Sharing

Encrypted links mean sensitive support screenshots are never exposed publicly. Only people with the link can access them.

📚

Built-in Gallery

All screenshots in one place. Reference previous solutions and build a knowledge base of common issues and solutions.

✏️

Quick Annotations

Highlight the exact area causing problems. Arrows, text, and highlights make instructions crystal clear.

💰

100% Free

No subscription fees, no per-screenshot charges. Use it across your entire support team at no additional cost.

📱

Works Anywhere

Available on Windows. Share links work on any device. Your customers don't need special software to view.

Typical Support Workflow with Snipt

1

Capture

Customer reports issue. Hit hotkey and select problem area.

2

Annotate

Add arrows, highlights, and text to show solution.

3

Share

Get encrypted link in 1 second. Send via email or chat.

4

Resolve

Customer clicks link, sees clear visual solution. Issue solved.

Real Support Use Cases

Bug Reports

Customers describe UI bugs, you capture the exact issue, annotate it, and send a clear screenshot showing the problem and solution.

Step-by-Step Guides

Create visual walkthroughs with annotated screenshots showing exactly where to click and what to expect.

Configuration Help

Complex settings? Show customers exactly what their screen should look like after correct configuration.

Error Messages

When customers report errors, you can quickly capture and share the exact error message with solutions.

Ready to Speed Up Your Support?

Download Snipt free and equip your entire support team today

Download Snipt Now